Not in the map pack for urgent searches
Someone who has just found termite damage searches once and books from the map box. The three listings there take most of the enquiries, and the rest of page one gets what is left.
Pest control demand comes from two places: someone who has just seen something they did not want to see, and someone who needs a timber pest inspection before a property settles. Both are urgent, both are local, and both go to whoever is easiest to book.
Three things we see on nearly every site in this industry. None of them are about how the site looks.
Someone who has just found termite damage searches once and books from the map box. The three listings there take most of the enquiries, and the rest of page one gets what is left.
Timber pest inspections tied to property settlements are time-critical, well paid and repeatable — and they come with a referral relationship with conveyancers and agents attached. Most pest control sites mention them in a list.
Inspections are scheduled, not urgent, and the customer is often at work. Requiring a call during business hours to book something that could be booked online loses jobs to whoever made it easy.
The signature build
Urgent pest jobs pay the bills. Timber pest inspections tied to property settlements are better paid, repeatable, and come with referral relationships attached — and most pest control websites treat them as a line in a list.
The customer enters when the report is needed by, and only sees times that can deliver it. That constraint is the whole job.
Type, size, storeys, subfloor access, whether it is tenanted. Enough to price and to allow the right amount of time.
Generated from the inspection, branded, and sent to the buyer and — with permission — the conveyancer who will refer the next one. How fast it goes out is your call; what this removes is the hour at a desk rebuilding it.
A conveyancer who receives three clean, on-time reports starts recommending you by name. That is the actual asset being built.
What we'd build
Six of the things we build or run, chosen for this industry. Each says whether it is in the monthly plan or quoted on top — custom software is software, not pages. Plans and prices are on the pricing page.
Pre-purchase customers are at work, working to a settlement date, and will book with whoever does not make them ring during business hours. Cal.com or Calendly with your actual availability behind it.
The report is the product on pre-purchase work, and it often has to reach a conveyancer by a specific day. Produced from the inspection record rather than retyped, and sent to everyone who needs it.
Recurring treatment is the difference between a job and a customer. Reminders that go out on their own turn a one-off termite treatment into an annual inspection for the next decade.
Pest control is decided in the map box and by proximity. Real pages for the areas you cover, with something true in each rather than the same paragraph fifty times.
Referral relationships are often the best channel this trade has, and they behave like accounts rather than jobs. Into Zoho, HubSpot or Pipedrive so they are maintained rather than remembered.
Ask when the customer has just had a clear report and a settlement going ahead, not three weeks later when the whole thing has left their mind.
A basic AI chatbot trained on your business, answering common customer questions on your site around the clock. We build it, train it and connect it free with every plan — AI message usage is billed separately.
Anything beyond basic question answering — lead capture and qualification, a large knowledge base, appointment booking, or connecting to your CRM and other systems — is quoted per project.
Getting it right
On pre-purchase work you are effectively a professional adviser, and the page should look like it.
Worth being blunt about
The urgent customer has seen something and wants it gone. The pre-purchase customer has a contract deadline and needs a report by a specific day. The second is more valuable, more repeatable and comes with referral relationships attached — and it is the one almost every pest control website treats as a footnote.
What your customers type
These are the kinds of phrases people use when they need a pest control business. Which of them are worth chasing depends on volume, difficulty and what the work is worth to you — that is what the keyword research settles before we write a word, and it is the first thing we do on any project.
Most pest control run something like ServiceM8, ServSuite or AroFlo. Where that software publishes an API we can feed it directly; where it does not, the enquiry still arrives as structured data rather than a paragraph of email. We check which before we quote anything.
Your existing tools
Every tool listed here publishes a developer API, which is why it is listed — we checked. That is not the same as a connection already built: what can be pushed depends on your plan and setup, so we scope it before quoting. Where your software has no API, we say so rather than quote around it.
Google Ads
Urgent pest searches and pre-purchase inspection searches are different customers with very different value, and should never share a campaign.
Ad spend is not part of the plan — it goes straight to Google. What the plan covers is building and managing the campaigns. See how we run Google Ads →
Being straight with you
We are a small Melbourne agency with two clients so far. Here is what that means for a project in your industry.
Flooring supply for retail and trade. Website, a trade account system with logins and tiered pricing, SEO and Google Business Profile.
An NDIS provider with no content, no photography and no time. We asked questions and produced everything else — copy, imagery and their Google Business Profile.
This page describes what we would build and why, not a track record we do not have yet. If you would rather hire someone with ten clients in your industry, that is a fair call — and we would rather say so than imply otherwise.
FAQs
One contract is worth two hundred one-off cleans.
Learn more →Websites, local SEO and service agreements for Melbourne heating and cooling businesses. Split systems, ducted and servicing — built for seasonal demand.
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